Shipping Policy

Free International Shipping by using our Shipping Partner DHL! 

***Countries will be shipped on a Delivery Duties Unpaid basis.

All duties and taxes are the responsibility of the Customer and if any reason the Customer refuse delivery, the Customer will still be charged the duties and taxes.

The purchased item will be returned to Bocan and the Customers will be directly charged for the unpaid duties and taxes along with the additional shipping costs.

Transit times shown differs between 2 to 6 working days.

Delivery times of the customized orders depend on the Customers' special requests and the order details.

Approximately within 2 weeks and it may take longer depends on the production availability. For further request, please kindly contact us via customer service.

Tracking Number of the order is shared by e-mail as soon as the package is taken by DHL from Bocan Warehouse.

To track the order, please kindly visit here.